Converting a guest / Making a client account / Client Waivers
Marketing / Charity / Waste “sales”
Minors / Waivers for Minors
Workshops: Refunds / Waitlists
Converting a guest / Making a client account / Client Waivers
No one can take a class without creating an account, and checking off their OWN waiver, do not click through a waiver for a client. Turn the ipad towards them and click ‘Make an Account’
Marketing / Charity / Waste “sales”
How to ring up: Use the corresponding discount code (codes: marketing charity waste) which will comp it
Marketing:
candles that we SELL not studio only ones
uniform swag (2 free per staff)
Charity:
Donations
Waste:
Food (expired or damaged)
Damaged goods
3. Workshops: Refunds / Waitlists:
Workshops are non-refundable, however you can get a credit for another workshop later.
Must purchase the workshop to be waitlisted, which will be refunded the day of the workshop if you remain on the waitlist.
FOH: refund any waitlisted clients after the workshop starts
4. Minors / Waivers for Minors
Minimum age to take class is 16 If over 16, but under 18, a hard copy
Minor's waiver must be signed by a legal guardian/parent
If there are no hard copies on the yoga computer clipboard, print some off of the pb computer desktop.